At Camping Specialty Store, we understand that when you order outdoor gear, you’re not just buying products – you’re preparing for your next adventure. That’s why we’ve designed our delivery service to be as straightforward and reliable as our camping equipment.

Good to know: We ship worldwide (excluding some remote areas in Asia and other locations) and offer two shipping options to suit your needs and budget. All orders are processed within 1-2 business days.

Our Shipping Options

1. Standard Shipping (£12.95)

For adventurers who want their gear quickly, our standard shipping uses premium carriers DHL or FedEx. Your order will typically arrive within 10-15 business days after dispatch.

Best for: When you need your tent, climbing shoes, or camping furniture for an upcoming trip and want the fastest option.

2. Free Shipping (Orders over £50)

Budget-conscious explorers will appreciate our free shipping option via EMS. Delivery typically takes 15-25 business days after dispatch.

Best for: When you’re stocking up on multiple items (like a new sleeping bag plus camping accessories) and want to save on delivery costs.

What to Expect After You Order

  1. Order Processing: Our team carefully prepares your adventure gear within 1-2 business days.
  2. Dispatch Notification: You’ll receive an email with tracking information when your package is on its way.
  3. In Transit: Follow your package’s journey using the provided tracking number.
  4. Delivery: Your gear arrives ready for your next outdoor excursion!

Important Delivery Notes

  • Delivery times are estimates and may vary slightly depending on your location and customs processing.
  • Some remote areas may have different delivery terms – contact us at [email protected] if you’re unsure about your location.
  • All delivery times are in business days (Monday-Friday, excluding holidays).

Our Delivery Promise

We know reliable gear needs reliable delivery. While we can’t control every aspect of international shipping, we promise to:

  • Process your order promptly and accurately
  • Provide clear tracking information
  • Respond quickly to any delivery questions or concerns

Not Quite Right? Our Returns Policy

If your gear isn’t perfect for your needs, you have 15 days from receipt to initiate a return. Visit our Returns page for full details.

Have questions about delivery? Our adventure-ready customer service team is happy to help at [email protected].

Happy trails from all of us at Camping Specialty Store! We’re honored to equip your outdoor adventures with quality gear that doesn’t break the bank.